Unified Communications

Our unified communication solution allows you to mobilize, unify, and transform your client appointments and communicate with your employees with just one click. That means you can engage with anyone, anytime, anywhere, in any channel using any device, while having all the features you have come to expect from any unified communications solution.

We believe there is a better way to approach deploying unified communications solutions, a process that allow organizations to consider unified communications which takes into account their people, their processes, their existing technology, and their business objectives. According to recent research, 76% of small and medium sized businesses are interested in obtaining a UCaaS solution. One of the key reasons driving the adoption of UCaaS solutions is the productivity gains, which can be achieved, for all sizes and types of organizations.

Features and Benefits of a UCaaS Platform

Built-in redundancy (improved reliability) of your voice solution
Ease of management and effortless reporting on usage
Streamlined user experience throughout existing tools/applications (works with CRM and other business-critical applications)
Security (many UCaaS platforms are compliant with regulations like HIPAA, PCI, SOX and more)
Flexibility to accommodate remote and mobile employees
Scalability (add or remove seats as needed)
Reduced IT workloads
OpEx model + reduced upfront CapEx on equipment/software (phones can be leased)
Decreased maintenance; managed updated and security patches
Single point-of-contact for troubleshooting via your UCaaS provider